I made a mistake. Quite honestly, I make many mistakes but let’s focus on just this one. We are designing Quote to Cash solutions where data setup and configuration has long-lasting implications. We are not designing data for “just a sale” but also for: The potential opportunity Quoting Ordering Invoicing How an order/contract can change… Continue reading Think Through It All
I find it hilarious when I’m on a project and we talk about the reasons why a process MUST stay in place and the following phrases are uttered: We’ve had it this way all this time It doesn’t make sense to change when we are doing it (especially when you as an outsider can clearly… Continue reading Picking a Process that Matters
I talked in another post how process is important. And look I did all the things. There was even a graphic on the doctorate knowledge expansion model. I’m kinda proud of it. But. BUT. From experience I know that this is not the end of the topic. I’ve seen too many examples in my career… Continue reading Why the Process Matters More than the Technology
Before you throw a bunch of tools into a problem, have you considered the process?